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Empowering Entry-Level Employees and Staff to Succeed

There is a difference between supervisors and real leaders. Supervisors simply manage their employees, making sure they accomplish their daily tasks and follow the organization’s rules and regulations. A business leader, while being responsible for the workload, also makes it a priority to empower employees to advance in their careers. Entry-level staff members greatly benefit from an invested manager who promotes their strengths, helps them work on their weaknesses, and provides them with career-related advice. There are specific ways a manager can empower entry-level employees to succeed.

 

Setting Objectives and Giving Feedback

In order for your employees to thrive, they need to clearly understand what is expected of them. Instead of just delineating daily tasks, include your staff in the entire scope of the projects. Sit down and create concise and measurable objectives so that you and your subordinates are on the same page about what needs to get accomplished. Goals are important for four reasons:

  1. They provide guidance and direction.
  2. They aid in planning.
  3. They boost employee motivation.
  4. They help managers provide feedback.

Once clear goals have been established, managers must provide regular feedback so that employees know whether they are on track to meeting their goals or not. The only way your staff can grow in their positions is if you point out areas in which they need to improve, tell them what must be done to enhance their performance, and then explain whether they are meeting the previously set benchmarks or need to improve their skills.

 

Mentorship Programs

Mentorships usually pair an entry-level and a senior-level employee together so that the more experienced professional can provide advice, training and other resources to the newcomer so he or she can succeed not just in their current role, but in their career. An employee who is just starting out can greatly benefit from guidance from someone who has succeeded in the same industry, can share their network of contacts and can provide support.

Inc.com believes mentorship programs are “low-cost, yet high-quality, solutions” that show staff that management cares about them, result in better trained and engaged employees, and promote employee job satisfaction and loyalty.

 

Additional Education/ Training

When business leaders are truly invested in empowering their team to succeed, they should help staff advance their knowledge and skills so they can constantly grow in their positions and prepare for more senior roles. Offering paid education to your employees can be advantageous for both the organization and staff. Your business will benefit because employees will become more proficient in their industry and become better assets for the company by being more productive and efficient. In turn, the employees will be more loyal and satisfied with their job.

 

While larger companies can often finance their staff’s education at a college or university, smaller businesses may not be able to afford this. However, it may be possible to provide staff with other trainings or online courses that can advance their professional abilities, such as typing classes or communication workshops.

 

These are three of the ways that leaders can empower their team members to succeed instead of just overseeing their workload. When managers are invested in helping their employees grow, they’re in a better position to accomplish their goals and retain their staff.

 

Looking for more management tips? Check out the Management section of our blog.

Top 4 Things to Do When Your Staff Size Doubles

It’s official: your small business is a true success. You have the leading edge against your competition, your business is growing and you’ve jumped from a couple employees to more than you imagined. While this is exciting it is also scary if you don’t know what steps to take. What to do next? Managing new employees while continually growing your business is hard work.  In this post you can learn the top things to implement right away when you double your staff size.

 

  1. Adopt a Policy and Procedures Guidebook

Each company should have a document available for all their employees outlining company expectations.  Think of this as a rule book that has clear and concise guidelines of what you will and will not tolerate as a business. This is a vehicle for you to ensure commitment from employees as well as create a standard to follow. Have employees sign a document of understanding after they read it. This will benefit you and the employee in the long run.

 

  1. Hire a Human Resource Manager

If you are adding more staff, make sure to set aside a position for HR. Every small business should have that one person to filter employee concerns, challenges and daily requests. Having an HR representative is a vital piece of employee satisfaction in the workplace. HR can mediate and act as your conduit to more effective communications with your employees. If you’re on a budget and can’t hire a full time, in-person staff member, you can find plenty of virtual HR companies who can work with you to help support your new, growing staff.

 

  1. Offer benefits

The costs of healthcare and other employee benefits are skyrocketing, but offering employee benefits can help you attract new talent and retain existing staff. Employees that have medical benefits often find that perk too valuable to lose, so they stay longer in the job. In addition to healthcare, consider offering 401k matching and/or profit sharing. 3%, 4%, or even 6% company matching helps and goes a long way. It keeps people working as they see their retirement grow. It is a win-win situation when you have employees that are appreciated.

 

  1. Conduct Training

New staff want to know how to do their jobs well. Empower your employees to be their best by training them on their specific roles and minimize overload. It’s also important for new employees to learn about the history, mission, goals and future forecast of the company they work for, so training is a great time to share your business’s story. Remember, these folks are new, but they have value to add to your growing business right away.

By taking these steps you are setting up for success as you task out the next move for your growing business. Employee satisfaction, consistency and communication are vital in expanding, and it is important to remind yourself why you are growing and why you are where you are today. Ultimately, success will continue if you hire the right people for your team and treat them well.

Need to get your ducks in a row before your business’ busy season? Let IOU Financial help you secure additional capital so you can hire during your slow season, get employees trained, and serve more customers when demand is high!

5 Examples of Incredibly Helpful Small Business Advisors

5 EXAMPLES OF INCREDIBLY HELPFUL SMALL BUSINESS ADVISORS

Ask nearly any successful business owner about whether they achieved their growth alone, and you’re likely to hear the same answer: they had some help and guidance along the way. As a small business owner, it doesn’t take long to realize that you can’t be an expert in every single facet of business: sales, HR, marketing, partnerships, finance, etc. Realizing this sooner than later can have a significant impact on your business. Seeking out the right advisors to fill your knowledge gaps can accelerate growth, reduce your stress, and help you solve problems you may be struggling with.

Strengthening the areas of your small business that you may not have experience with can be done through helpful consultation from an advisor. This can be done informally through friends and family or formally by paying a professional firm in a specific area. It’s a matter of finding the right people that can offer you expertise in your area of need, along with determining what is crucial to your business’ success. When thinking about who to collaborate with, consider these five types of advisors.

  1. Financial Advisor – Managing your company funds is not as simple as balancing your personal checkbook, but it is imperative to a successful business. In order to get the most out of your day-to-day cash flow while building for the future, it’s important to have a trusted financial advisor or accountant familiar with small businesses. Keeping thorough records, maintaining a regular budget, and planning accordingly for future opportunities or investments are all areas that a financial advisor will focus on in order to steer you towards success.
  2. Industry Expert – While you may know a lot about your specific industry, if you are the only one within your business you consider an “industry expert,” and you are not consistently engrossed in the latest topics, this could be a problem. Seeking out additional perspectives on important matters can be imperative for business development. Arming yourself with information from an industry expert, whether it’s a direct contact, knowledge from books or websites where they share information, or a peer group focused on your industry, you can gain additional insight you may not have originally considered. Knowledge equals power, so why not consult with those that have the most knowledge?
  3. Marketing/Branding Expert – Many small business owners achieve their early success from hard work and hustle, but to continue that growth, marketing and branding are crucial. Spreading the word about your company and clearly defining messaging that communicates what your company does is paramount for building a customer base. This is where a marketing/branding expert is especially helpful because there are many channels to consider, and nuances associated with each that could determine the difference between a positive or negative ROI on your business efforts.
  4. Another Entrepreneur – If you network with other entrepreneurs (if you don’t get started now!) you can get invaluable tips. In this case, it doesn’t matter if this person is in your industry or not. Another entrepreneur in a different industry can offer impartial insight and offer advice about struggles and opportunities that they have been through as a fellow small business owner. You never know what you can learn from listening to another business owner’s challenges and how they are overcoming them.
  5. Human Resources Professional – You might not think you’re ready for an HR expert yet, but as your business grows, it’s important to understand the ins and outs of human resources. When you are hiring, firing, handling payroll taxes and more, it’s imperative that you know the legalities for each area and the best ways to address specific circumstances. Just a few hours with an HR professional can give you the information you need to take care of these various areas in the best way possible, and most importantly, to avoid any legal situations that could negatively impact you and your business.

Running a business can sometimes feel lonely, but you should never feel like you need to stand alone. The key is to find the right people that can offer you exceptional advice to help bring your company to the next level.

Keep tabs on the IOU Financial blog for more advice for small business owners.