There’s Janet. She’s a director in a company. She walks around the departments of the company each day for about a ½ hour. She tries to give the aura of being knowledgeable about her employees’ jobs by carrying around a clipboard with a bunch of notes on the paper, and having some interactions about what […]
Gaining Respect of Employees Read More
From executives of large companies to small business management teams, the issue of rewarding employees must be addressed. When you think of your top employees, does it pop to mind how you reward them? Maybe you don’t reward your top employees, because their work is just what is expected of them, or maybe you do
Have Employees Run Faster and Jump Higher Read More
Your management style is your management style. Whether it is more of a micromanager, more of a manager who allows a lot of independence, or if you strictly adhere to all rules or if you are more flexible, this list can certainly be endless when it comes to your responsibilities and management style. But it’s
Make your Management Style Effective Read More
You’ve been there, we all have. It’s your first day or work, and you aren’t sure what to expect. You may have seen the office where you’ll be working, and met a few co-workers and your manager, but there is certainly a bit of anxiety surrounding the situation! Now, back to reality – it’s your
How to Make New Employees Feel Welcome Read More
While some managers have no problem delivering negative feedback, for some managers the thought of it is a source of anxiety. The question is where do you fall on the spectrum … you don’t mind, you tremble at the thought, or somewhere in between? No matter where you fall, there is one aspect of delivering
How to Successfully Deliver Negative Feedback Read More
Offer one thing… flexibility. You’ve probably heard the phrase “work/life balance” a lot. When you think about work/life balance and your firm, are you providing an atmosphere where employees feel that this is a concern of yours? Work/life balance is certainly a hot-button issue, and is very, very important to many people in the workforce
Hire AND Keep the Best Employees With a Healthy Work/Life Balance Read More
The call comes in from reception – your interviewee just arrived. Great! You’ve had this open position for 2 months, and this person’s experience looks perfect. You are hopeful! You grab your pen and notepad and head down to the interview room. You step in, make eye contact and shake hands. So far so good.
How to Conduct an Effective Interview Read More
You are a manager, and as a manager you have a staff. When you think of that staff what attributes would you like them to have? Your list probably includes words and phrases such as hard-working, loyal, intelligent, and trustworthy. You probably even have a vision of the ideal employee. Now turn it around. Have
Top Characteristics of an Effective Manager Read More
Starting your own small business is at once exciting and threatening. Any entrepreneur spends a lot of time planning and fretting about a new venture, with alternating periods of exhilaration and despair. So much progress, but so many pitfalls! As the time comes to pull the trigger, your doubts rise and you hesitate. That’s normal,
Start Small, Think Big Read More
Chargebacks can have a substantial financial impact on your business. Whether the chargebacks are due to frivolous claims from unscrupulous consumers, or claims that are seemingly justified, the result is the same – loss of money to your company. But there are steps you can take as a business owner to cut-down on those costly
Don’t Let Chargebacks Get the Best of You! Read More