Security & Privacy
Do you share my personal information with other parties?
IOU Financial does not sell, rent or trade your personal information to third parties or marketing firms for their promotional purposes. We do send communications periodically to inform you of the status of transactions or events related to your use of the IOU Financial web site.
More information as it pertains to personal information we collect and the use of personal information is defined in our Privacy Policy.
How do you protect my personal information?
IOU Financial goes through great lengths to make sure your information is secure. Here’s how:
128-bit secure sockets layer (SSL) Technology:
To access your account you must use a browser that supports 128-bit encryption. This is one of the best commercial methods available.
Screen name and password:
Your screen name and password are unique to your account. You should change your password regularly. No one at IOU Financial will ever ask you for your password in order to service your account.
Firewalls:
The computers that run our site are protected by firewalls that prevent unauthorized access to the network.
Session Timeouts:
Your IOU Financial session will automatically end if you don’t perform any transactions for 15 minutes. To resume your session, you will need to sign in again with your username and password.
SMS Verification:
For extra security – you can enter your mobile number in the “Account Profile” Security section – for a text mobile PIN verification each time you log in – Text rates apply and IOU Financial is not responsible for your Texting charges.
How is fraud prevented?
We verify and validate identity by matching a multitude of database information including but not limited to: Credit rating agency databases, SOS databases, Banking institution databases, social media databases and the US Department of Treasury OFAC lists. Prior to closing we record a closing call and walk the owner through an out of wallet identification validation process.
What do you do in cases where identity theft has been committed?
If IOU Financial suspects that there is a loan with a borrower who has committed identity theft, we will work with law enforcement authorities to track down and prosecute these identity thieves. We have worked with State Postal Inspectors, Local Police and the White Color Crime Division of the FBI to help prosecute fraudsters and identify thieves.
