Without doubt, the service component of your small business can greatly influence your overall success. That’s obvious if you are a service-oriented company, but it’s just as true if you sell goods. Technology is a key asset you can employ to improve your customer service. The question is, how well do you deploy technological solutions […]
How Small Business Can Use Technology to Serve Their Customers Better Read More
Trust between the customer and brand isn’t always so evident. People are wary of who they give their money to now more than ever. We can read into this too much, but the matter of the fact is that the market is too large and people just aren’t sure who to trust. In a day
6 Ways to Make Your Customers Trust Your Brand Read More
The first page of Google results can be dangerous territory. Many web searchers never look beyond the first page when reviewing results from an inquiry. That has profound implications for your business’ reputation, because any negatives that appear on Page One will be seen by the widest audience. Even if the next two pages sing
How to Better Manage Your Online Reputation Read More
By the time July rolls around, you probably have experienced some surprises — good and bad — that have left your annual business plan in need of update. This is not surprising, as no one has yet figured out how to precisely predict the future. As a business owner, you’ve learned (or are learning) how
Mid-Year Check-in With Your 2019 Goals Read More
Seasonality represents a complex challenge to business owners. To succeed, you must develop smart practices and skills that will allow you to weather the slow periods throughout the year. For one thing, you’ll have to deal with demand dips and supply problems. It’s impossible to be 100% prepared for every contingency, but these seven tips
How to Manage Your Seasonal Business Read More
Been thinking about setting up shop at an expo or special event? Since trade shows are proven to help boost brand awareness, increase sales and enhance product knowledge, there’s no reason why your small business shouldn’t consider attending one. Get your promotional banners and book that well-positioned trade show spot. Be ready to assemble a
10 Trade Show Marketing Tips for Small Businesses Read More
Sales negotiation skills are key to business success. Business owners continually encounter situations, ranging from trivial to complex, that require negotiations. Expert sales negotiation traininghelps business owners achieve optimal results. In this training, sales course content is infused with negotiation skills development. Six sales skills for business owners to improve their sales outcomes include: The
6 of the Best Sales Negotiation Skills for Business Success Read More
Content creators are extremely valuable because they are the link that connects your business to your target audience. Content is anything that can be used to describe your company, such as text, website content, email marketing, blogs, press releases, videos and images. This helps people understand what your company is all about, learn about your
4 Traits You Need in an Employee for Top Notch Content Creation Read More
Budgeting is to business as oxygen is to life: Without it, you die. The reason budgeting is vital to the health of a small business is that it is your GPS device for telling you where you are supposed to go and where you are actually heading. You use the budget to track business expenses,
4 Things Small Businesses Must Include in Their Budgets Read More
Are you the type of boss that wants to walk into an office with happy and energetic employees? Do you want to be certain that your staff members are meeting deadlines and contributing their fare share to the workload? Do you want to increase profits and take over the market share in your industry? All
5 Ways You Can Increase Employee Productivity Read More