Facebook and Instagram are two of the top places consumers look to research and purchase items online. This is great news for businesses, but just being present on social media doesn’t guarantee a sale will come. Should you expand what you’re doing? Should you stay the course and hope things improve?
If you aren’t seeing the conversion rates you are expecting or you would like, social media isn’t working as well as it can for you. SEO agencies can help get your small business into the forefront of your patron’s minds, however, without a specific plan, your social strategy may be in need of rejuvenation.
At what point can you see your conversion rate increase? That can be a difficult question to answer, but check out these five tips to help your social media posts become more effective and have your social media platforms work for you.
Have Your Landing Page Be Mobile Friendly
When websites don’t load well or are not optimized for mobile platforms, you lose out on those click-throughs from potential customers who are browsing social media on the go. When consumers are scrolling, you need to make it easy for them to switch from social media to your site.
Think about how you use your phone on sites, most likely you prefer when sites give you the ability to scroll or swipe to get more information. Give the people what they want and be sure your landing page is optimized for mobile shoppers and see how that conversion rate increases.
Keeping your site mobile-friendly will not only attract clientele who are on the go, but makes them more likely to recommend your business to others. Users prefer splash pages that are bright and flashy, when you cater to their preferences it is more likely that you will get the follow-through, and you will see your sales and conversion rate increase.
Create Ads that Target Your Specific Audience
You may have several goals for your social media postings, but your number one goal is probably to lead people to your site and persuade them to purchase your products. One of the best ways to do this is by placing ads on social media for your target audience to find as they are scrolling through.
Using keywords and demographic studies, you can place your ads in front of the people who are most likely to follow through and become interested and invested in your brand. Once you get them to your landing page you can work your sales magic, but getting that initial click should be the focus of your social media.
Once they are on your site you can use a specific call to action statement such as “I have to have this!” to create a buzz about your product and entice people to purchase your product immediately.
User-Generated Content is Your Friend
Sometimes you will have users who truly love your brand and you can leverage some of that content into advertising for you. The best part is that it’s free! When others see the posts or videos made from individuals just like them it not only builds awareness, but it promotes a feeling of trust.
User-generated content feels more authentic because it gives others an idea about what to expect from you from an unbiased source. Have you ever read a review before you’ve bought something? Think of these posts as the best feedback ever, people love your business so much they want to tell everyone, so go ahead and spread that message to your followers.
When a user creates their own video about a product that they are so excited about, others can build off of that excitement which in turn benefits your small business. Since search engines tend to prioritize new content, these videos and posts will give you more internet visibility, which is bound to increase interest. Customers want to follow the crowd!
Create Unique Content
What works on Instagram isn’t going to work as well on Pinterest. Facebook posts need to be different than Twitter posts. Since each social media site meets a different need, you need to engage specifically. If you are attempting to post the same thing across the board, you aren’t going to see an impact that meets your goals from doing so.
When you are able to have content that is geared towards the users of each platform individually, you are meeting your customers where they are and not saturating the same message for those who follow you in multiple ways.
On social media, you are just one click away from new customer’s finding you. Don’t antagonize them with seeing the same picture no matter where they are looking. Create similar posts with some changes that make it unique to the outlet you intend to post it on.
Don’t Limit Yourself
Facebook is the king of social media as far as marketing is concerned, as 68% of adults are users, but don’t assume that because your business is active there your job is done. Overlooking the other social media platforms is an easy mistake to make but one worth correcting for a high rate of conversion.
You have to take into account what they are using social media for. While people may follow you on Facebook, if they really only use it to share pictures of their children, they will miss out on what you have to offer. Having followers is not the same thing as engagement, so diversification of your social media presence is essential to staying relevant and meeting your target audience.
You can be engaged with multiple platforms and still throw focus on the ones that give you the best return. But you shouldn’t turn your back on any of the platforms since the wider your business is, the more possibility of growing a customer base through different outlets. Keep your promotions engaging and on target with your intended audience.
Social media can be intimidating, but it doesn’t have to be. When you set specific goals and use your posts to your advantage, social media can be incredibly successful, giving you a higher conversion rate and getting your business into the forefront of your customer’s minds just by following these five tips.
Guest Post: About the Author
Madeline Dudziak loves words. As a web content creator, she crafts messages that help clients inform, educate, persuade, or connect. Madeline’s also a freelance theater reviewer for the River Cities’ Reader, which combines her passion for writing with her passion for theatre.
Also a huge fan of reading – perhaps a natural result of being named after the famous children’s book – Madeline’s Kindle is always crammed with more books than leisure time allows. Among other ways she spends her free time are fun activities with her husband and young children, volunteering, and participating in two book clubs.