How to Prepare Your E-commerce Business for the Holidays

The holidays are upon us! While you may just be getting ready for Halloween, it’s vital to start thinking beyond that to prepare your e-commerce business for the winter holidays. In fact, most marketing experts believe that July is the right time to start planning, so if you haven’t yet, you’re already behind!

The holiday season can be an extremely profitable time for your business if you are smart about your strategy! Shoppers spent over $108 billion online during the holiday season last year, with online sales growing faster than traditional retail sales from year to year! To capitalize on that momentum, utilize the following strategies to get the most out seasonal promotional opportunities:

Create Holiday Strategies

Although we like to call the events starting from November to January, “the holidays,” it’s important to celebrate and plan for each one. The holiday season includes:

  • Thanksgiving
  • Black Friday
  • Cyber Monday
  • Christmas Eve
  • Christmas Day
  • New Year’s

Prepare a unique seasonal campaign for each holiday to offer your customers unique offers, products and designs to keep them coming back for more instead of making a single purchase.

Be Prepared

If all goes well, you will make record sales this holiday season. However, marketing your brand is only the first step to success. You must make sure that your business is prepared to deliver on the sales to keep up with customer demand.

Evaluate how much inventory you have in stock, and how quickly you can order more. It’s advantageous to reach out to your suppliers to inquire about their estimates for inventory during this time. They may very well sell out of popular items, leaving you in a lurch if you need to order something last minute and are not able to.

Many shoppers purchase last minute items, which is why you should consider offering different shipping options.  You may see an increase in sales if you allow your customers to get their deliveries in as little as 1 to 2 business days.  Research how much it would cost you to ship your items faster, and make sure to include those options on your sales page.

In preparation of increased orders around the holiday time, create your staff schedules early on, and make sure your employees commit to those schedules. People tend to take time off around the holidays, which is why you must make sure you have a sufficient number of workers ready to receive and prepare orders to go out.

Save

For any business to make money, it must first spend money. As such, you should save a considerable amount of money to both market and sell your products.

You will likely see an  increase in conversion rates during the holidays, but that also means that you will see more ad competition on social media. However, if you plan early, you can purchase ad inventory at lower prices than if you wait until the last minute.

If you simply cannot afford to compete with others for ads during this time, utilize other  resources to promote engagement. Start building an email list now so you have a completely free way to reach out to your customers to alert them about special deals and exclusive offers.

SEO

Online shoppers use seasonal keywords to shop for their products. Consider how your target shoppers would find your site, and optimize your content for those keywords.

They may include:

  • “Best Christmas gifts for teenagers”
  • “Funny holiday gifts”
  • “Employee holiday gifts”

Use Google Keyword Planner to search for keywords relevant to your niche, and try to choose the ones with the lowest competition and the highest monthly searches.

You can create Pay-Per-Click (PPC) campaigns and bid for shoppers to click on your link, or you can add those keywords to your blogs, video descriptions and social media posts to encourage engagement for little to no investment.

People love to spend money around the holiday time, and you should consider how you can encourage them to do it on your site! The strategies outlined in this article are the first steps you should take to prepare. If you need financial help in investing in your business during this time, contact IOU Financial. We work with small and medium-sized businesses to fund their goals with loans up to $300,000.

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